Getting Started

This portal provides a variety of on-line training courses from a number of different course providers. Although the subject matter and learning methods vary by course, the basic "steps" for portal use are the same:

• Browse Course Catalog(s) by selecting the training provider logo or name.
• Learn more about particular courses by selecting the course name. Here you will find pricing, a detailed syllabus, typical learning time needed to complete the course, and information about the author(s).
• Register. In order to enroll in a course, you must first be known to our system as a registered "user" (follow the "User Registration" link on the main portal page). Important: If you have ever previously registered for a GISTware-supported course or subscription, do not register again as this will split your training record. If you have forgotton your user name or password, but your email address remains the same as when you registered, use the "Look Up Lost Username/Password" feature. If you know your user name and password, and wish to update your user record, use the "Update User Information" feature.
• Request enrollment in a particular course. Use the "Enroll Now" button following the course name in the course catalog. This will take you to web form which will confirm the course and price, display your user information (so you can update it if need be), and provide payment and other options. Submit the form and you are in the request queue, pending processing of your credit card or receipt of your mail-in payment.
• Begin your course. Upon receipt of your payment (or by the next business day in the case of payment by credit card), you will receive instructions by email on how to begin your course.

Questions?

• For assistance with User Registration, Course Enrollment Request or payment, check the help message () on the web forms, check the FAQs or contact the portal sponsor.
• For details on course subject matter or suitability to your need, check the detailed syllabus by selecting the course name on the course catalog, which will also have an email link to the course author or provider.
• For technical questions or assistance once enrolled in a course, check the GISTware Help library, or contact GISTware (help@gistware.com or 310-376-3888).