GISTnet About GISTnet® Courses

GISTnet® training has been especially created by and for practitioners engaged in international trade, cargo transportation and related logistics fields.

Some courses are designed for trainees needing to learn "the basics," while others meet regulatory compliance requirements (hazmat and air cargo security security). Some courses cover much more advances topics, such as preparing for the Customs Brokers license, or export regulations and licensing, or HTS classification. We are continually developing and improving our courses in response to feedback from our users and subscriber organizations.

In order to address the needs and learning styles of the widest range of students, our courses offer the learner choice as to:

  1. How to learn—entirely on-line, or through a study workbook they print out, returning to the system to complete practice questions and exercises with feedback (which we call "assessments-for-learning), followed, when ready, with their lesson "assessment-for-record".
  2. Depth to which they explore and expand upon particular topics within each course—while enrolled in a GISTnet course, a learner has full access to the GISTnet library to explore and expand upon their learning experience beyond what is required to pass the course.

Courses are deployed entirely via the Internet using a proven format, consisting of a series of short lessons which most learners can complete in an hour or less. Each lesson consists of:

  1. An introduction to the subject matter identifying the learning objectives for the current lesson. For all but the first lesson in a course, the introduction typically begins with a review of the previous lesson to maintain continuity.
  2. A study assignment consisting of a text, graphics and numerous links to glossary definitions, specimen documents and relevant exhibits and referrals dealing with the subject matter at hand. These materials may be printed out in order to create a course workbook.an off-line study and note-making.
  3. Check questions with feedback covering key points interspersed in the study assignment.
  4. Assessment-for-learning. This is the drill and practice, with instant feedback, phase of the lesson, in which you verify your understanding, and learn what you have not yet mastered. Our assessment database contains numerous combinations and sequences of questions and possible responses covering each learning objective in a lesson. This design allows a learner to re-take exercises and practice assessments however many times he/she may need to master the subject matter, each time experiencing a different mix of questions and possible responses.
  5. Assessment-for-record. When a learner has become confident in the subject matter, and can achieve a passing score in one or more practice assessments, he/she selects the assessment-for-record option. When passed, this completes the lesson. When all lesson assessments have been passed, the course is completed.

Throughout the course a learner has access via email to the course author and the GISTnet staff for assistance with the subject matter and/or with any technical issues which may arise.

Features & Benefits of This New Approach to Learning

GISTnet courses represent a practical and stimulating learning and career development solution for busy people already engaged in freight forwarding and other international trade activities. Our courses are:

Course Enrollment

Course Enrollment is a 2 or 3 step process:

  1. Register with GISTnet. If you have previously registered with GISTnet or a GISTwareSM supported training site, simply continue on to step 2. If you think you may have already registered but are not sure, or have forgotten your user name or password, please do not register again; instead use the "Look Up Lost User Name/Password" feature. (Registering more than once may disconnect you from your training record that reflects other training and course work.) Once registered, you will also be allowed to access various guest areas on the GISTnet web site, including product samplers.
  2. Course Enrollment Request. Simply go to the Course Catalog, and use the "Enroll Now" link following the course you wish to take. This request form will ask you several questions, such as the lesson due-date intervals you wish to be prompted for, and who you wish to have notified concerning your progress.
  3. GISTnet will then send you an invoice covering the course fee by return email. We currently accept payment by personal or company check (sorry, no credit cards). Upon receipt of your payment, we will enroll you in the course, and so advise you by email.
    Note: Upon entering the course, you will be provided full instructions on how to proceed.

Courses must be completed within 12 months of date of enrollment. We therefore recommend you enroll in a course only when you are ready to dedicate at least an hour per week to course completion (this is the approximate time it takes to complete each lesson). The number of lessons in each course is shown in the course catalog (current courses vary from 3 to 20 lessons).

How Courses Actually Work

The following consists of the actual instructions a student receives when first taking a GISTnet course, which will give you a preview of the GISTnet learning experience.

GISTnet Course Instructions

We want you to have a productive and satisfying learning experience with GISTnet®. Please take a few minutes to read these instructions and tips.

Using a Web Browser

Basic proficiency in the use of an Internet web browser is essential to a satisfying experience with GISTnet. There are six basic features you must know and use, and a dozen more which will enable you to get around with more ease and speed. If you have not already done so, please review our Web Browser Usage and Tips. Then try out and practice any features which you are not already in the habit of using.

GISTnet Courses Are Based on Information Libraries

The Satisfaction of Exploring and Discovery vs. Information Overload

Most GISTnet courses are designed as a seamless extension of one or more underlying electronic performance support (EPS) libraries—the same libraries which employers and other organizations make available to their staff and/or members to meet immediate on-the-job information and task performance needs. By dynamically linking the course study/learning assignments to the library, changes in the library source documents and other learning materials automatically flow through to the courses, assuring that the courses are always up to date with the latest library changes.

If you are taking a course as part of an employer-sponsored training program, chances are you will have continuous access to some or all of the underlying library from which your course draws its content. If so, you can directly enter the library at any time to refresh your understanding and check for changes in the information. If you are taking courses as a non-subscriber, or as part of a college or other instructor-led course, you can be assured of always receiving the latest information from the library for the duration of the course. To see where in the library your lesson components are drawn from, or simply to begin browsing the library, select the Outline link on your Lesson page.

Because your course is dynamically linked to a larger library, when you use on-line hyperlinks to access study text, glossary definitions, exhibit documents and referrals, you are indeed in the library. Just as in a physical library, you can browse from document to document as you please, wherever your curiosity leads, and well beyond your lesson study assignment. Those of you who enjoy browsing will like this feature. However, if you simply wish to complete the course in the minimum time necessary, or you begin to suffer information overload, we have several recommendations.

How to Complete Courses Faster and Reduce Information Overload

  1. Study from the "Study" document. This is Step 1 on your Lesson page. Begin by browsing this document, which consists of the lesson introduction and learning objectives, plus all of the library text you will need for the particular lesson. You may study on-line, or you may print-out this document. If you study on-line, use the hyperlinks to reach glossary definitions, and exhibit documents. Be aware, however, that if you use links from the glossary definitions to further glossary definitions, you are navigating further away from your study text.
  2. Print-out your entire glossary document in advance. Most of the linking you will do will involve glossary definitions, from which links to other glossary definitions can take you far afield from your starting point. Although this is a great open-ended way to learn many new things, it can add considerable time to the completion of each lesson. A good alternative to using on-line links is to print out all of the glossary terms needed for your course in advance, and have this at hand when you study. To generate a course glossary, use the link at the bottom of your course page. See Browser Usage and Tips, Printing from Your Browser, for how to save paper when printing out your glossary and other documents.
  3. Study from Paper. Research indicates that most people learn more efficiently from a paper document than from text or graphics displayed on a computer screen for reasons discussed below under "Recommendations."
  4. Limit your browsing. If you are curious about what else is in our large performance support library, and wish to take the time, we encourage you to browse from the lesson outline. Otherwise confine your study to the study text, and those glossary definitions and exhibits which are limit your linking to a few glossary terms, and then come directly back to your text assignment (using your browser "back" button).
  5. Use Favorites/Bookmarks. We recommend you "bookmark" your current lesson page, and then delete this link when you complete your lesson. This way you have a quick way to get back to your course page from anywhere your browser may take you. Please refer to Browser Usage and Tips, Browser Navigation, for how to create and manage bookmarks.

Terminology

As you begin your study, you will almost certainly encounter terminology which you do not understand or are uncertain about. Indeed, even very experienced professionals and technicians often do not fully understand all of the technical terms they routinely hear and even use. In the world of international trade and transportation, terms may have arcane, non-obvious or even completely different meanings than what you might expect. Reading the definition for every glossary term found in the text—both new and familiar terms—is a very important part of our learning process. Indeed, some of what you need to learn may be found only in the glossary.

Reading past a term which you do not clearly understand, or which is confusing in the context, guarantees misunderstanding of subsequent material! So please resolve always to refer to the glossary when in doubt about the meaning or use of a term.

When you study on-line, terms defined in our glossary will be hyperlinked to their definitions. Please go to the definition for every new term you encounter, even if you believe you already know what the term means.

Note: When you link on-line to a glossary definition, you will notice hyperlinks to additional definitions and perhaps to exhibit documents and other referrals. You are welcome, indeed encouraged, to explore the GISTnet library using these links. But they will take you further and further away from your lesson Study text. To make things easier, we recommend you "bookmark" your current lesson page for quick return.

Recommended Study/Assessment Procedures

IMPORTANT Basic proficiency at using a web browser is a must. If you are not already proficient, please refer to Web Browser Usage and Tips.

GISTnet course lessons have been designed to maximize your learning and retention by via several proven learning techniques. Please proceed in the following sequence.

1. Browse

Begin each lesson by browsing the "Study" assignment on-line for at least 5–10 minutes to get an initial feel for the topic. View those glossary terms which catch your eye, and then go directly back to your lesson text. Note: You are welcome to follow links beyond initial glossary definitions, but this will take you further away from your study assignment.

2. Study from Paper—Make Notes

You may complete your study on-line, which provides the efficiency of hyperlinks to glossary definitions and other documents. However, if you have access to a printer, we recommend you print-out a personal study copy of each study document using the browser print feature (please refer to Web Browser Usage and Tips, Printing from Your Browser).

There are several reasons why studying from paper may be more effective for you:

  1. Convenience: Paper documents may be more convenient, especially if you do not have Internet access where you wish to study, or where your Internet connection ties up your home phone line.
  2. Note Taking: Paper allows you to circle and underline key words and phrases, make notes in the margin and even doodle—all of which promotes better understanding and retention.
  3. Less Fatigue: Prolonged reading from a typical CRT-type computer monitor creates more eye fatigue than reading similar-sized text on paper documents.
  4. Workbook: With paper, you may create your own course "workbook," which not only facilitates initial study but also allows you to refer to information long after completing the courses.

If you choose to print out your study documents, begin by printing out the entire glossary (using the link at the bottom of the course page). Next print out your lesson Study text as you enter each lesson, together with exhibit documents (if any).

Note: Some of the exhibits referred to in the text are long documents you may already have seen from previous lessons or courses you have taken. To save paper, only print documents you don't already have available.

3. Learning Objectives

Pay special attention to the learning objectives stated in the Introduction to each lesson. If you are studying on-line, make a paper note of these so that you will have them clearly in mind as you work through the lesson. If you are studying from paper, highlight or underline these. Your lesson assessment will focus on these. More important, these are the key points which you should remember long after you complete the course.

4. Study Procedures and Time Commitment

Complete your study of the text using the "Study text" document. Make sure you read and understand the meaning of every glossary term. Also read any exhibits which have been included in your lesson.

You may have noticed the "estimated study time" indicated on the lesson contents page. This is a very approximate guide to your total reading time, and is typically longer than needed by those who already have some familiarity with the topic. Please let us know how long you actually studied via the feedback form following your assessment-for-record so that we may better refine this time estimate.

Your understanding, retention and ultimate application of the subject matter is what counts in all of this. Please give yourself whatever time you personally may need to really learn the material and be satisfied that you understand it.

5. Assessments-for-Learning (AFL)

A Powerful Learning Tool

When you have completed your study of the text, glossary and exhibits (if any), you are now ready to begin your "assessments-for-learning," which must be taken on-line. This is a key, "no-fault," part of your learning process, where understanding of study material will be clarified, reinforced and retained. AFLs are powerful because they are interactive, requiring you not only to recall the information you have just studied, but also to focus your analytical skills to interpret the questions and responses—under the self-pressure to "get the right answer." Begin each assessment by reading/reviewing the instructions. Next, carefully read each question and response before making your selection. While we try to avoid "trick" questions, many questions will challenge you to differentiate between similar issues and concepts based on how these are explained in the text or glossary definitions.

Tip: Analyze each part of the question. Next, note which of the responses you are initially drawn to—these are likely to be correct. Then make sure that response(s) you believe to be correct contain nothing that is incorrect. In general, use a process of elimination of incorrect responses as a cross-check to verify that the response(s) you are initially drawn to are correct.

Response Feedback Messages

Following each response you will receive a feedback message and a link back to one or more "relevant text sections." For incorrect responses, you will also typically receive a detailed explanation as to why the response is incorrect, and perhaps a listing of the correct responses. Use the hyperlinks in the feedback message to go back to the study text and glossary definitions to clarify your understanding. This way, your incorrect responses provide a rich added learning experience (another example of learning more from our mistakes than from our successes). For questions requiring use of inference, analysis or computation, the feedback message may also contribute important information not found in the text.

Repetition of Assessments

The AFL is designed to be taken at least 3–4 times, or until you are confident that you understand the subject matter. Although a lesson may contain only a few questions, each question there will typical have a large pool of randomly selected responses in the database. You will face a different sequence of questions and mix of responses each time to further test and clarify your understanding—any of which may face again on your assessment-for-record.

Feedback to the Assessment Author

If you find a question or response confusing, incorrect or overly "tricky," please let us know using the InstaFeedback feature, which you can access from the top of every feedback message page. You simply enter and submit your comments, and the author will receive your message with the exact question you are referring to. In this way we can perhaps improve the question and/or get back to you for clarification.

6. Assessment-for-Record (AFR)

Once you have taken several assessments-for-learning, and feel confident in the subject matter, you are ready for your "assessment-for-record." You will receive no feedback during this assessment. You will also be given a maximum time in which to complete the assessment (the sum of the individual question times shown). Most responses are scored 2 points if they are correct, or -1 point if they are incorrect.

After you complete an AFR, you will be shown your result and given a report of your response(s) to each question with feedback messages. You may print out this report for further study.

If you pass your assessment, the "good news" will be instantly posted to your learning record, with notification to the parties on your email list. If you do not pass, nothing will occur until you have not passed a several times, at which point your training administrator may be notified to assist you with whatever difficulties you are having.

7. Post-Assessment Feedback

The final step in our lesson is the feedback form, which we ask you to complete following each AFR. This form is your means of telling us about problems you may have had, recommendations for improvement and how long it took you to complete the lesson. Your comments are very important to our continuing product improvement.

We hope you enjoy using GISTnet courses. Good luck!


If you have any questions concerning our courses, or registration/course enrollment procedures, please contact us (staff@gistnet.com, phone 310-376-2888, or fax at 310-376-8049—we are located in California).